FAQ

We accept multiple secure payment methods for your convenience:

• Cash (USD or TZS)

• Bank Transfer (Local and international)

• Mobile Payments (M-Pesa, Tigo Pesa, Airtel Money – for local clients)

• Credit/Debit Cards (Visa, MasterCard – on request or via online invoice)

• Online Payments (PayPal, Stripe, or direct link)

If you prefer to pay before arrival, we can send you a secure online payment link.

Renting a car with us is quick and easy! Just follow these simple steps:

1. Contact Us – Send us a message via WhatsApp, email, or our booking form with your preferred car, dates, and location (e.g., hotel or airport).

2. Confirm Availability – We’ll check availability and share details, including pricing and what’s included.

3. Provide ID & License – Share a copy of your passport and valid driver’s license (International License if you’re not from EAC).

4. Choose Payment Option – Pay a deposit (or full amount) via cash, bank transfer, mobile money, or online link.

5. Receive the Car – We’ll deliver the car to your location (hotel in town, airport, or ferry) at no extra cost in most areas.

✔️ That’s it! Drive and explore Zanzibar at your own pace.

Yes, you can request to change the car after reservation — depending on availability.

If you need to upgrade, switch to a different model, or adjust the rental dates, just contact us as early as possible.
We’ll do our best to accommodate your request at no extra cost, unless the new car is in a higher price category.

🚘 Note: Changes are subject to vehicle availability and should be made at least 24 hours before the rental start time.

We offer flexible pickup and drop-off locations across Zanzibar:

You can take (pick up) the car from:

• Abeid Amani Karume International Airport (ZNZ)

• Zanzibar Ferry Terminal (Malindi Port)

• Your hotel or Airbnb (Stone Town, Nungwi, Paje, etc.)

• Our main office (if preferred)

You can return (drop off) the car to:

• Any of the above locations – just let us know your preferred return point in advance.

✔️ Note: Pickup & drop-off within main tourist zones (like airport, ferry, Stone Town) is free of charge. Remote areas may have a small fee.

our safety is our priority. In the unlikely event that the car breaks down:

1. Pull over safely and turn on the hazard lights.

2. Contact us immediately via phone or WhatsApp – our support team is available 24/7.

3. Stay with the vehicle in a safe spot while we arrange assistance.

We offer 24/7 roadside support and, if necessary, we’ll replace the vehicle as quickly as possible — anywhere in Zanzibar.

✔️ Note: All our vehicles are well-maintained, but we’re always ready in case of emergency.

Yes, we offer car delivery across all major areas in Zanzibar.

We deliver to:

• Stone Town

• Airport & Ferry Terminal

• Nungwi, Kendwa, Paje, Jambiani, Kiwengwa, Michamvi, etc.

✔️ Note: Delivery in central zones (like Airport, Stone Town) is free, while remote areas may have a small delivery fee, depending on distance.

You can contact us anytime, 24/7 — we’re always available to assist you.

Whether you want to book a car, ask a question, or need emergency support, feel free to reach out via:
📞 Phone / WhatsApp
📧 Email
💬 Instagram / Facebook Messenger

We reply quickly, even during weekends and holidays.

Most of our rental cars do not come with physical maps, but we provide:

• GPS navigation systems in select vehicles (please request when booking).

• Guidance on how to use your smartphone for navigation (Google Maps, Waze, etc.) — internet connection is needed.

• We also provide free digital maps and recommended routes via WhatsApp or email before your trip.